Name: The World of Customer Service
SKU: BRANDSOUTH-WESTERNCENGAGELEARNING-
Availability: InStock

The World of Customer Service

$96.14

Used Book in Good Condition

For continued customer loyalty, every member of an organization needs to be involved in delivering excellent customer service. The World of Customer Service 2E teaches exemplary customer service tactics used by professionals in all types of organizations. Reflecting current concepts and tips, this practical text focuses on strategies for reaching company goals, dealing with problems and complaints, winning back customers, and creating loyal customers. It emphasizes the importance of effective communication and collaboration techniques with a wide range of customer-focused activities.

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Brand	Brand: South-Western Cengage Learning	Manufacturer	South-Western Cengage Learning
Author	Pattie Gibson-Odgers	NumberOfItems	1
Item Weight	1.12 Pounds	ItemDimensions	8.5 x 0.5 x 11Inches
binding	Paperback	Amazon Category	Books » Specialty Stores » Textbook Rental ASINs
Amazon Category	Books » Business & Money » Business Processes & Infrastructure » Customer Relations	Amazon Category	Books » Business & Money » Business Processes & Infrastructure » Office Automation Business
Amazon Category	Books » Business & Money » Business Processes & Infrastructure » Office Management	Amazon Category	Books » Self Service » Special Features Stores » Citi Free One-Day Shipping
Amazon Category	Books » Self Service » Special Features Stores » 7 Day Free Trial Textbooks	Amazon Category	Books » Specialty Boutique » Textbooks » Business & Finance
ISBN	0538730463	EAN	9780538730464

Weight	1.12 lbs

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The World of Customer Service

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