Kensington SD1500 USB-C Mobile Docking Station with HDMI/VGA, USB 3.0 & Gigabit Ethernet (K33969WW)

USB-C Driverless Dock – FAQ

Q: Is this dock compatible with USB-C ports?

A: Yes, the dock works with computing devices (ex: laptops, 2-in-1’s, etc.) that have at least one available USB-C port.

Q: Does this docking station support device charging (i.e. will it charge my laptop)?

A: For USB-C that support Power Delivery, yes. Please check the specs of your laptop or reach out to us and we can help you identify if your USB-C port supports Power Delivery.

Q: What operating systems does this dock support?

A: Windows 7 or above, macOS 10.10 or above, and Chrome OS 44 or above

Q: Does this dock require software like DisplayLink?

A: No, this dock is plug and play, no software is required.

Q: Will this dock be compatible with computers that have a Thunderbolt 3 port?

A: Yes, the dock is compatible with a laptop that has a Thunderbolt 3 port, however, it will not deliver the maximum bandwidth of Thunderbolt 3 (40Gbps), but rather deliver what the dock supports (5Gbps or 10Gbps, depending on docking station).

Q: What if my device has a USB-C port but it doesn’t support DisplayPort Alt Mode?

A: Unfortunately, if your USB-C port doesn’t support Alt Mode, then you won’t receive video output. If this is the case, one of our USB-A or Hybrid USB-A/USB-C docks would work better for you.

Q: What if my device has a USB-C port but it doesn’t support Power Delivery (PD)?

A: The dock will work correctly with video and data (including audio and Ethernet), but the dock would not be able to supply charging to the target laptop.

Q: Does this dock support USB Power Delivery (PD)?

A: No

Q: How many monitors does the dock support and what is the maximum resolution supported?

A: Single Monitor: HDMI UHD 3840 x 2160 @ 30Hz or VGA Full HD 2048 x 1152 @ 60Hz

Q: Does the dock support fast-charging for my phone?

A: No

Q: What is the maximum speed on the USB ports?

A: USB 3.1 Gen1 (5Gbps)

Q: Will this dock work with Kensington’s DockWorks software?

A: Yes, however, please visit kensington.com/dockworks/ for a complete list of the docking stations that are compatible with DockWorks.